SUMMER SALE
Our cult favorites. Desired by many, possessed by few. Here’s a little treat for you this August…
Don't just hear it from us
General FAQ
What is Kuromears?
What is Kuromears?
Kuromears is a gothic and alternative jewelry brand creating bold, expressive pieces designed for those who embrace dark aesthetics and individuality.
What products does Kuromears offer?
What products does Kuromears offer?
We offer a curated collection of gothic-inspired jewelry, including rings, necklaces, earrings, and statement accessories crafted to elevate your unique style.
What is your return policy like?
What is your return policy like?
Unworn items can be returned within 30 days of delivery. Return shipping is paid by the customer and a 15% restocking fee is deducted from the refund. If your item arrives damaged, defective, or incorrect, we cover everything. See our Refund & Return Policy for full details.
How can I request a return?
How can I request a return?
To start a return, contact our support team with your order number and reason for return. We’ll guide you through the next steps.
What if my item arrives damaged or defective?
What if my item arrives damaged or defective?
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with photos of the issue. We will review the case and arrange a replacement or solution at no cost to you.
How long will my order take to arrive?
How long will my order take to arrive?
Orders are processed within 1–3 business days. Total delivery time, including processing, is typically 8–12 business days for the United States and Canada, 10–14 business days for the United Kingdom and Europe, and 9–13 business days for Japan and New Zealand.
Do you offer free shipping?
Do you offer free shipping?
Yes, shipping is free on all orders to every destination we ship to. See our Shipping Policy for the full list of countries.
How can I contact Kuromears?
How can I contact Kuromears?
You can reach our support team at team@kuromears.com or +1 206 972 9432.
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)
We reply to all messages within 1-2 business days.











